Refund policy

Customer satisfaction is important to us.

Returns

• Customers may request a return within 14 days of receiving the item.
• Items must be unused, in original packaging, and in resellable condition.

Non-Returnable Items

• Personalized or customized products
• Used or damaged items caused by customer misuse

Refunds

• Refunds are processed within 5–10 business days after inspection of the returned item.
• Original shipping fees are non-refundable unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product.

Contact

Phone: +44 7923 338365